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Acceptable Use Policy

Last updated: December 20, 2025

1. Purpose

This Acceptable Use Policy outlines the rules and guidelines for using NEO.US.ORG. Our goal is to maintain a helpful, accurate, and respectful community resource for all residents of Northeast Ohio.

2. Permitted Uses

You may use NEO.US.ORG to:

  • Search for and access information about community resources in Northeast Ohio
  • Submit legitimate resources for inclusion in our directory
  • Share links to our content for non-commercial, informational purposes
  • Contact organizations listed in our directory

3. Prohibited Uses

You may NOT use NEO.US.ORG to:

  • Submit false, misleading, or fraudulent information
  • Post spam, advertisements, or promotional content unrelated to community resources
  • Attempt to gain unauthorized access to our systems or data
  • Scrape, harvest, or collect data from the Website without permission
  • Interfere with the Website's operation or other users' access
  • Upload malicious code, viruses, or harmful content
  • Impersonate any person or organization
  • Violate any applicable local, state, or federal laws
  • Harass, threaten, or harm other users or listed organizations

4. Resource Submissions

When submitting resources, you must:

  • Provide accurate and truthful information
  • Only submit resources relevant to Northeast Ohio communities
  • Have authorization to share the organization's information
  • Not submit duplicate listings
  • Update us if information becomes outdated

5. Content Standards

All content submitted or shared through NEO.US.ORG must be lawful, respectful, and relevant to community resources. We reserve the right to remove any content that violates these standards without notice.

6. Reporting Violations

If you encounter content that violates this policy or have concerns about a listing's accuracy, please contact us through the Website. We take all reports seriously and will investigate promptly.

7. Enforcement

Violations of this policy may result in removal of submitted content, restriction of access to the Website, and/or legal action where appropriate. We reserve the right to take any action we deem necessary to protect the integrity of the Website and its users.

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.